Chromebooks & Tech Help
Aspen Login
New Students
Please verify with your Counselor or the school Librarian.
Returning Students
New process for signing in:
At the Aspen Page login, click sign in with another provider.
This will connect you with your google account.
Chromebooks
So You Have a Damaged Device
Before filling out a Repair Request, reboot the device, restart your wireless router, and make sure you are connected to the internet and signed in with your school account.
Go to the PHS Patriot Library to fill out a Repair Request Ticket at the kiosk to your right when you walk in from the hallway.
Exchange your damaged Chromebook for a loaner; make sure your case/cover is on your Chromebook when turning in your device.
You will receive an email from the library when your Chromebook is repaired and ready for pickup.
What is "Damage"?
Physical damage—not connection or operating software issues
Screen: cracks, disturbance, liquid display, anything that prevents the screen from working correctly
Keyboard: missing keys, malfunctioning keys, stuck mousepad, etc.
Battery: not charging
So You Need a Chromebook
Students must use a district-issued Chromebook. There is no Bring Your Device Policy at Portsmouth Schools.
You will be contacted to pick up your device in the school library when it is ready.
Odds & Ends
Stickers are not allowed to be affixed directly to the district device. Removing district or device labels is not allowed.
Students should power-refresh their device on a regular basis to ensure that auto-updates run.