Chromebooks & Tech Help

Aspen Login

New Students

  • Please verify with your Counselor or the school Librarian. 

Returning Students

  • New process for signing in:

    • At the Aspen Page login, click sign in with another provider.

    • This will connect you with your google account.

Chromebooks

So You Have a Damaged Device

  • Before filling out a Repair Request, reboot the device, restart your wireless router, and make sure you are connected to the internet and signed in with your school account.

  • Go to the PHS Patriot Library to fill out a Repair Request Ticket at the kiosk to your right when you walk in from the hallway.

  • Exchange your damaged Chromebook for a loaner; make sure your case/cover is on your Chromebook when turning in your device.

  • You will receive an email from the library when your Chromebook is repaired and ready for pickup. 

  • What is "Damage"? 

    • Physical damage—not connection or operating software issues

    • Screen: cracks, disturbance, liquid display, anything that prevents the screen from working correctly

    • Keyboard: missing keys, malfunctioning keys, stuck mousepad, etc.

    • Battery: not charging

So You Need a Chromebook

  • Students must use a district-issued Chromebook. There is no Bring Your Device Policy at Portsmouth Schools. 

  • You will be contacted to pick up your device in the school library when it is ready.

Odds & Ends

  • Stickers are not allowed to be affixed directly to the district device. Removing district or device labels is not allowed. 

  • Students should power-refresh their device on a regular basis to ensure that auto-updates run.